1. Can I Get A Refund Or Transfer My Ticket To Someone Else?

No, Tickets Purchased On The Website Are Non-Refundable And Non-Transferable.

2. Is There An Age Restriction For Attending Guvali?

Yes, Entry Is Strictly Prohibited For Individuals Under The Age Of 18.

3. Can I Bring My Own Food Or Drinks?

No, Outside Food And Beverages Are Not Allowed And Will Be Confiscated At Entry.

4. What Items Are Prohibited At The Event?

The Following Items Are Prohibited And May Be Confiscated:

• Food And Beverages
• Video Cameras, Audio Recording Equipment, And Selfie Sticks
• Hazardous Materials Or Items Deemed As Potential Weapons

5. What Happens If I Bring Prohibited Items?

Guvali Management Has The Right To Confiscate Prohibited Items. Guvali Assumes No Responsibility For Confiscated Belongings.

6. What Are The Guidelines For Behavior At The Event?

All Attendees Must Adhere To The Following Rules:

• Follow Seating Arrangements Based On Ticket Categories.
• Refrain From Appearing On Stage, Approaching Performers, Or Violating Boundaries.
• Avoid Physical Or Verbal Assault Towards Staff, Performers, Or Attendees.
• Respect Management Protocols, Or Risk Removal Without A Ticket Refund.

7. Is There A Dress Code?

Yes, a modest dress code must be observed.

Men are not permitted to wear sleeveless or revealing shirts, shorts, traditional thobes, or sandals.

Women are not permitted to wear transparent, short, or revealing clothing.

Management reserves the right to deny entry to any guest who does not comply with the dress code.

8. Can I Leave The Venue And Re-Enter Later?

No, Leaving The Venue During The Event Requires Purchasing A New Ticket For Re-Entry.

9. Are There Restrictions On Dancing Or Crowding?

Yes, Dancing, Gathering, Or Crowding On Guvali's Premises Is Prohibited.

10. Is Guvali Responsible For Injuries Or Lost Belongings?

No, Guvali Assumes No Responsibility For Injuries, Death, Or The Loss Of Personal Belongings. Please Take Care Of Your Valuables.

11. What About Parking?

Guvali Provides A Parking Area But Assumes No Responsibility For Vehicles Or Accidents.

12. Can I Appear In Media Or Event Documentation?

Yes, You May Appear In Photos, Videos, Or Recorded Audio Published On Various Platforms. By Attending, You Accept This As Part Of The Event Experience.

13. What Happens If The Event Is Canceled Or Postponed?

Refunds Are Only Available In Specific Cases:

• Force Majeure Events Like Earthquakes, Fires, Or Floods.
• Refund Requests Must Be Made Within 24 Hours Of The Cancellation Announcement On Guvali’s Instagram (@GUVALI.sa).
• Refunds Will Be Processed To The Same Bank Account Used For The Purchase.

14. Can Tickets Be Replaced Or Used For Another Event?

No, Tickets Cannot Be Replaced Or Used For Another Event.

15. What Happens If I Purchase A Discounted Ticket Improperly?

• Ladies’ Tickets Are For Women Only. If Purchased By A Man, Entry Will Be Denied.
• Men Or Individuals Cannot Purchase "Family Only" Tickets.

16. Can I Purchase Tickets At The Gate?

Tickets Are Only Available On The PassTickets Website Or App. If You Insist On Purchasing At The Gate, An Additional 100 SAR Will Be Charged.

17. Are Inspections Allowed?

Yes, Guvali Security Reserves The Right To Conduct Routine Inspections To Ensure Safety And Security.